Beautifully decorated rooms with comfy beds, good value. Large breakfast with a lot of delicacies and patient staff.

The value for money at the hotel was great, and the room was spacious and comfortable. The location on a hill provided stunning views of the city and there was a convenient free shuttle bus. The staff treated us well and the hot spring facilities were clean and enjoyable.

For breakfast, it would've been better to have more variety of options.

Stunning location, big property, comfortable beds. What a brilliantly helpful staff! Compact, functional rooms overlooking the sea. Extensive and delicious breakfast with good choice of options to choose from. Really had really unforgettable stay for family vacation.

People are kind but do not speak english.

Rooms too small.

We stayed at this hotel for a romantic getaway and enjoyed the special rate. The hot spring facilities were a highlight, and the shuttle services made it easy for us to explore the area. The onsite bakery shop provided delicious breakfast options, and the staff's exceptional customer service made our stay even more enjoyable. The hotel's location offered a magnificent view of Sakurajima, especially during sunrise. Highly recommended!

Would definitely recommend this hotel.

A very good hotel for vacation at Kagoshima. Best view ! Excellent restaurants (at a price but not unreasonable) !

Overall it was well-appointed, with a private bathroom.

loved the stunning view of Sakurajima and Kagoshima city from the hill at shiroyama hotel. the tranquil environment surrounded by nature made for a relaxing stay. the breakfast had a great variety of options, both western and japanese. the restaurants were of high standard and the staff was friendly and helpful.

Exceptional customer service, helpful staff, delicious breakfast buffet, convenient Family Mart, free shuttle bus.

Everything was fantastic.

the hotel created a world of their own, giving their customers the best experience. The room had a beautiful view and the onsen with the sakurajima volcano was a luxury. The sushi at their restaurant was the best in Japan.

had a fantastic stay at a hillside hotel in Kagoshima. The view of Sakurajima from the room was breathtaking. The onsen facilities were exceptional, and the staff was friendly and helpful.

Smoking room offered, even though we requested non-smoking.

Located on the stunning Sakurajima volcano, the hotel offers breathtaking views of the city and surrounding area. The complimentary shuttle service conveniently transports guests to nearby train stations and attractions. The Tepanyaki restaurant provides a delicious dining experience with friendly staff. The spacious and well-appointed rooms offer comfort and a spectacular view of the bay. Guests can also enjoy the superb onsen with its night views over the city.

The Chinese restaurant has a confusing billing system which can lead to unexpected charges.

With an amazing view of the volcano, the outdoor hot-spring bath was a highlight of my stay. The hotel shuttle made transportation easy. The staff were attentive and the breakfast buffet had a great selection.

No negatives from this place.

This hotel is situated on a hilltop, offering breathtaking views of the city below. From here, you can marvel at the majestic Sakurajima volcano across the bay. The location alone is worth a visit, as it serves as a popular sightseeing spot. The staff at this venue provide exceptional service, going above and beyond to ensure your stay is enjoyable. They assist with everything from recommending local restaurants to helping arrange trips to nearby attractions. The hotel offers a wide range of amenities, including a spa facility, where you can indulge in relaxing massages and soak in hot spring baths. The rooms are well-equipped with modern conveniences, ensuring a comfortable and enjoyable stay. You can also take advantage of the free Wi-Fi throughout the hotel. With its stunning location, excellent service, and luxurious amenities, this place is a hidden gem that shouldn't be missed.

This hotel is recommended to all.

Convenient hotel shuttle, attentive staff, open air onsen and delicious breakfast. Also enjoyed shabu shabu dinner at one of the hotel restaurants. Elevated position with views to volcano. Excellent reception staff. Luxury onsen/spa facility. Comfortable lounge area. Hotel shuttle every 30 mins to train station. City in itself with bakery, convenience store, restaurants, and duty-free shop. Spacious room. Great Japanese and western buffet breakfast.